Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to the www.uglyduckwarehouse.com and The Ugly Duck Warehouse. and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to The Ugly Duck Warehouse. include www.uglyduckwarehouse.com and The Ugly Duck Warehouse. The The Ugly Duck Warehouse website is a e-commerce site. By using the The Ugly Duck Warehouse website, you consent to the data practices described in this statement.

Collection of your Personal Information

The Ugly Duck Warehouse may collect personally identifiable information, such as your name. If you purchase The Ugly Duck Warehouse's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. The Ugly Duck Warehouse may also collect anonymous demographic information, which is not unique to you, such as your age and gender. We may gather additional personal or non-personal information in the future.

Information about your computer hardware and software may be automatically collected by The Ugly Duck Warehouse. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the The Ugly Duck Warehouse website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through The Ugly Duck Warehouse's public message boards, this information may be collected and used by others.

The Ugly Duck Warehouse encourages you to review the privacy statements of websites you choose to link to from The Ugly Duck Warehouse so that you can understand how those websites collect, use and share your information. The Ugly Duck Warehouse is not responsible for the privacy statements or other content on websites outside of the The Ugly Duck Warehouse website.

Use of your Personal Information

The Ugly Duck Warehouse collects and uses your personal information to operate its website(s) and deliver the services you have requested.

The Ugly Duck Warehouse may also use your personally identifiable information to inform you of other products or services available from The Ugly Duck Warehouse and its affiliates. The Ugly Duck Warehouse may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

The Ugly Duck Warehouse does not sell, rent or lease its customer lists to third parties.

The Ugly Duck Warehouse may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to The Ugly Duck Warehouse, and they are required to maintain the confidentiality of your information.

The Ugly Duck Warehouse may keep track of the websites and pages our users visit within The Ugly Duck Warehouse, in order to determine what The Ugly Duck Warehouse services are the most popular. This data is used to deliver customized content and advertising within The Ugly Duck Warehouse to customers whose behavior indicates that they are interested in a particular subject area.

The Ugly Duck Warehouse will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on The Ugly Duck Warehouse or the site; (b) protect and defend the rights or property of The Ugly Duck Warehouse; and, (c) act under exigent circumstances to protect the personal safety of users of The Ugly Duck Warehouse, or the public.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.

Use of Cookies

The The Ugly Duck Warehouse website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize The Ugly Duck Warehouse pages, or register with The Ugly Duck Warehouse site or services, a cookie helps The Ugly Duck Warehouse to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same The Ugly Duck Warehouse website, the information you previously provided can be retrieved, so you can easily use the The Ugly Duck Warehouse features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the The Ugly Duck Warehouse services or websites you visit.

Security of your Personal Information

At The Ugly Duck Warehouse, your privacy is our priority. We promise not share your information with any third parties but to use it for contact and purchase identification purposes only. We also want to ensure you of a secure online transaction at www.uglyduckwarehouse.com .We use the most advanced form of information security currently available in the industry to protect your private information that you may have entered through our registration and/or order forms.

SSL – Secure Sockets Layer (SSL) protocol. When personal information (such as a credit card number) is transmitted to a website, it is protected through the use of encryption.

Children Under Thirteen

The Ugly Duck Warehouse does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving e-mail communications from The Ugly Duck Warehouse:

Contact our customer service department
Login to your account un-check General Newsletter Subscription
Click on the Unsubscribe link in the bottom of our e-mail newsletter

If for any reason you still continue to receive our newsletters, please, contact our technical support department at 509-326-0199 extension 555 and provide the e-mail address you want to exclude from subscription.

Changes to this Statement

The Ugly Duck Warehouse will occasionally update this Statement of Privacy to reflect company and customer feedback. The Ugly Duck Warehouse encourages you to periodically review this Statement to be informed of how The Ugly Duck Warehouse is protecting your information.

SMS/Text Messaging Privacy Policy

SMS/Text Messaging and Mobile Information

If you provide your mobile phone number and consent to receive SMS/text messages from The Ugly Duck Warehouse, we may use your information to send you text messages regarding promotions, special offers, product updates, order notifications, customer service communications, and other information related to our products and services, consistent with the consent you provide.

Consent to Receive Messages

By opting in to receive SMS/text messages, you agree to receive recurring automated marketing and/or informational text messages from The Ugly Duck Warehouse at the mobile number provided. Consent is not a condition of purchase.

Opting Out

You may opt out of receiving SMS/text messages at any time by replying STOP to any message. After opting out, you may receive a final confirmation message. For assistance, reply HELP or contact us at 509-326-0199.

Privacy and Sharing of Mobile Information

We do not sell or share your mobile phone number or SMS consent information with third parties or affiliates for their own marketing or promotional purposes. Mobile information may be shared with service providers that assist us in delivering text messages and operating our messaging programs, solely for the purposes of providing those services. These service providers are not permitted to use your mobile information for their own independent marketing purposes.
SMS consent and opt-in data will not be shared with third parties for their own marketing purposes.

Contact Information

The Ugly Duck Warehouse welcomes your questions or comments regarding this Statement of Privacy. If you believe that The Ugly Duck Warehouse has not adhered to this Statement, please contact The Ugly Duck Warehouse at:

The Ugly Duck Warehouse

1727 W Sinto Ave
Spokane, Washington 99201

Customer Service Department

509-326-0199

This Privacy Policy was last updated: Sep 29, 2026.